Privacy Policy

Donovan Plumbing respects the privacy of visitors to this website. Your personal information is only collected, used and disclosed by Donovan Plumbing in accordance with this Privacy Policy. Donovan Plumbing reserves the right to amend this policy at any time and for any reason. An up-to-date policy will always appear on this webpage.

Personal information is any information about an identifiable individual, such as contact details and usernames/passwords. Aggregate information that cannot be associated with a specific individual is not personal information.

You can visit Donovan Plumbing on the Internet without telling us who you are or revealing any information about yourself. We only collect your personal information when you specifically and knowingly provide it on our site.

If you do provide any of the information asked for on this site, you are expressly consenting to and have knowledge of the collection, use and disclosure of this information, as identified in this Privacy Policy.

1. WHO IS ACCOUNTABLE?

Donovan Plumbing takes full responsibility for the management and confidentiality of the personal information it collects The Principal of Donovan Plumbing is accountable for compliance with this policy. If you have any concerns about this policy, or feel that Donovan Plumbing is not abiding by this policy, please write or send an e-mail message to:

E-mail: heather@donovanplumbing.ca

Your concerns will be addressed in a timely manner.

2. INFORMATION COLLECTED AND USED

Donovan Plumbing collects and uses your information only for the following purposes:

• to respond to your requests for further information about our privacy solutions;
• to inform you of programs, products or services that may be of interest to you; and
• to meet legal and regulatory requirements.

3. INFORMATION THAT DOES NOT IDENTIFY YOU

Donovan Plumbing collects certain technical information from your computer's Web browser when you visit www.donovanplumbing.ca on the Internet. This information includes the amount of time spent on the site by a visitor with a unique Internet identifier, the pages visited and returned to, the operating system and Web browser used, and the referrer website. These server logs do not contain any personal information and can only be accessed by Donovan Plumbing. Server log files are used solely to track visits to our website and improve the content and layout of our site. Donovan Plumbing makes no attempt to link this traffic information to the individuals visiting our website.

Anyone can browse Donovan Plumbing's site with cookies turned off.

4. DISCLOSURE AND RETENTION OF YOUR INFORMATION

The personal information you provide to us through our site is NEVER disclosed to any third party. We do not sell, trade or share any of your personal information with any other companies. However, we will release personal information when we believe such release is appropriate in order to comply with the law, for example, if we receive a subpoena or court order.

When you send us a query or request for information, identifiable information about you is only kept long enough for us to provide you with a response.

5. ACCURACY OF THE INFORMATION AND ACCESS TO IT

Donovan Plumbing relies exclusively on the information provided by its website users and subscribers, and will not seek independent verification of any of the information supplied. Thus, someone awaiting a response to a request for information is responsible for letting Donovan Plumbing know if their e-mail address has changed.

6. HOW IS THE INFORMATION KEPT SAFE?

Donovan Plumbing strives to provide you with the most secure transmission environment possible. To secure the transfer of personal information, Donovan Plumbing has obtained a Secure Socket Layer (SSL) Server Certificate. The certificate is used for any fill-in forms on the site. Information entered here is collected within a secure page, such that it is encrypted while being transferred to a password protected database on the Donovan Plumbing server. The server is protected by an enterprise firewall that is immediately updated when new patches and fixes are released. Donovan Plumbing's subscribers' passwords are stored encrypted in the database, unknown even to Donovan Plumbing.

Information entered anywhere else on our site is transmitted to the Donovan Plumbing server unencrypted, using standard Internet protocol (HTTP). You should be aware of the inherent risks of interception when communicating with others on-line. Your e-mail messages to Donovan Plumbing are kept secure once they reach us - personal software is installed on all computers at Donovan Plumbing's location that prevent entry through an outside port.

By providing you with this Privacy Policy, Donovan Plumbing is pledging its continued commitment to protecting the information we collect. We regularly review our information-handling practices to ensure that we are abiding by this policy.